Customers
Banking made more accessible, in every language
Leumi’s multilingual app makes digital banking simpler, more accessible, and more empowering for customers across diverse communities.
Israeli artificial intelligence-based start-up acquired for millions by British holding company
The CRM migration mistake that only shows up months later
Why start-ups are turning to localized social strategies to reach global customers in 2026
"Customer service handles refunds": Why hassle a customer over NIS 15?
A customer just wanted a drink or a refund but had to contact customer service and wait. Why do transaction cancellation laws sometimes harm consumers? "You'll need to prove extensive hassles."
Avoiding accessibility barriers with a checklist for custom controls - opinion
Navigating mobile app accessibility challenges requires addressing common mistakes like labeling, target size, and comprehensive testing with all assistive technologies.
Bank Leumi extends telephone service hours to Saturday evening as well
Bank Leumi extends telephone service hours to Saturday evening, providing assistance all days of the week, even on Saturday nights - a first in Israeli banking.
'Hatzi Hinam (Half Free) ' Customers? You may deserve money as a gift
The retail chain continues to surprise its customers and this time with a unique sales campaign.
