Customers

Bank Hapoalim to gift shares to over 1 million customers in first-of-its-kind initiative

Eligible customers will be able to choose either two shares in the bank, valued at 124 shekels as of August 21, or a monetary grant of 100 shekels

Bank Hapoalim
Logo of Israeli software provider Nice Systems is seen at their headquarters in Ra'anana, Israel June 30, 2016

As NICE buys groundbreaking bots, Israelis still 'pressing one' for customer service - opinion

 Partner

Partner launches the Private Care Plus customer club

 Ein Passagierflugzeug der Southwest Airlines startet vom Chicago Midway International Airport in Chicago, Illinois, USA, 27. Dezember 2022. (Illustrativ)

Betrunkener Southwest-Pilot zwangsweise aus dem Verkehr gezogen


50% discount for club members: The new campaign from Tiv Ta'am chain

Tiv Ta'am launches a new campaign for TivClub members with a 50% discount on dozens of products and 3% cashback, aiming to raise awareness of the revamped customer club.

 Tiv Ta'am

Southwest pilot forcibly removed from cockpit for being too drunk

The flight was delayed by almost five hours due to Southwest Airlines searching for a replacement pilot.

 A Southwest Airlines jetliner departs from Chicago Midway International Airport in Chicago, Illinois, U.S., December 27, 2022. (Illustrative)

"Customer service handles refunds": Why hassle a customer over NIS 15?

A customer just wanted a drink or a refund but had to contact customer service and wait. Why do transaction cancellation laws sometimes harm consumers? "You'll need to prove extensive hassles."

"The matter is under review with the branch staff." Rebar

Avoiding accessibility barriers with a checklist for custom controls - opinion

Navigating mobile app accessibility challenges requires addressing common mistakes like labeling, target size, and comprehensive testing with all assistive technologies.

 BiblePics, a smartphone app that uses artificial intelligence to help make the Bible more relatable and accessible to younger readers.

Bank Leumi extends telephone service hours to Saturday evening as well

Bank Leumi extends telephone service hours to Saturday evening, providing assistance all days of the week, even on Saturday nights - a first in Israeli banking.

  Banking center in Ashkelon, Bank Leumi

'Hatzi Hinam (Half Free) ' Customers? You may deserve money as a gift

The retail chain continues to surprise its customers and this time with a unique sales campaign.

 The slot machines are half free